Terms & Conditions

1. Definitions and Interpretation

For the purposes of these Terms & Conditions, the following definitions shall apply:

• "Account" means the personal gaming account created by a Player upon successful registration with revo77, which allows access to all gaming services, deposit and withdrawal functions, and promotional offers.
• "Bet" or "Wager" means any stake placed by a Player on a gaming outcome, whether in casino games, sports betting, live dealer games, or any other gaming product offered by the Platform.
• "Bonus" means any promotional credit, free bet, free spin, cashback, or other incentive offered by revo77 to Players, subject to specific terms and wagering requirements.
• "Deposit" means any transfer of funds from a Player's personal bank account or e-wallet to their revo77 gaming account through approved payment methods.
• "Game" or "Gaming Product" means any casino game, slot machine, live dealer table, sports betting market, togel (traditional Indonesian numbers lottery), or other gambling product available on the Platform.
• "KYC" (Know Your Customer) means the identity verification process required to confirm a Player's identity, age, and address through submission of valid identification documents.
• "Player Funds" means all monetary deposits, winnings, and bonus credits held in a Player's account balance.
• "Services" means all gaming products, payment processing, customer support, and related services provided by revo77 through the website https://revo77.cam and associated platforms.
• "Terms" means these Terms & Conditions, including all referenced policies such as the Privacy Policy, Responsible Gaming Policy, and Bonus Terms.
• "Withdrawal" means any transfer of Player Funds from a revo77 gaming account to a Player's designated bank account or e-wallet.

2. Eligibility and Account Registration

2.1 Age and Jurisdictional Requirements

To register an account and use revo77 services, you must meet the following eligibility criteria:

• You must be at least 21 years of age at the time of registration, in accordance with Indonesian legal standards governing gambling activities.
• You must be a legal resident of the Republic of Indonesia with a valid Indonesian National Identity Card (KTP Nasional) or equivalent identification document.
• You must be legally permitted to participate in online gambling activities under the laws and regulations applicable in your place of residence.
• You must not be located in any jurisdiction where online gambling is prohibited or restricted by law.
• You must not be a self-excluded individual or have been previously banned from gambling services due to problematic gambling behavior.

2.2 Account Registration Process

When creating an account with revo77, you agree to:

• Provide accurate, current, and complete personal information including your full legal name, date of birth, residential address, valid email address, and mobile phone number.
• Create a secure password that complies with our security requirements (minimum 8 characters, including uppercase, lowercase, numbers, and special characters).
• Maintain only one (1) account per person. Creating multiple accounts (known as "multi-accounting") is strictly prohibited and will result in immediate account suspension and forfeiture of all balances.
• Keep your account credentials confidential and not share your username, password, or account access with any third party.
• Immediately notify revo77 customer support if you suspect unauthorized access to your account.

2.3 Prohibited Persons

The following persons are prohibited from registering or maintaining an account with revo77:

• Persons under 21 years of age
• Employees, contractors, consultants, or immediate family members of revo77 or its affiliated companies
• Employees or representatives of game providers, payment processors, or other business partners of revo77
• Individuals who have previously been excluded, suspended, or banned from revo77 or any other gambling platform
• Persons acting on behalf of another individual or entity (accounts must be used solely by the registered account holder)
• Professional gamblers or betting syndicates attempting to exploit the Platform for commercial gain

3. Account Security and Verification

3.1 Know Your Customer (KYC) Verification

To comply with international anti-money laundering regulations and protect the integrity of our platform, revo77 requires all Players to complete a KYC verification process. This process must be completed before you can make your first withdrawal. Required documents typically include:

• Proof of Identity: A clear, colored photograph or scan of your Indonesian National Identity Card (KTP Nasional), passport, or driver's license showing your full name, date of birth, photograph, and document expiry date.
• Proof of Address: A recent utility bill (electricity, water, gas), bank statement, or government-issued document dated within the last 3 months showing your registered residential address.
• Selfie Verification: A photograph of yourself holding your identification document next to your face, with both your face and the document details clearly visible.
• Payment Method Verification: For certain payment methods, we may require a photograph of the front of your bank card (covering the middle digits), a screenshot of your e-wallet account showing your name and account number, or a bank statement confirming ownership of the withdrawal destination account.

Our compliance team reviews KYC submissions within 1-24 hours during business days. You will receive email notification once your account is fully verified. Failure to provide requested documents within 30 days of a verification request may result in account suspension and withdrawal restrictions.

3.2 Account Security Obligations

You are solely responsible for maintaining the security of your account. This includes:

• Using a strong, unique password not used on any other website or service
• Never sharing your login credentials with any third party, including family members or friends
• Logging out of your account after each session, especially when using shared or public computers
• Enabling two-factor authentication (2FA) if available on your account settings
• Keeping your registered email address and mobile phone number current and secure
• Reviewing your account transaction history regularly for any unauthorized activity

revo77 shall not be liable for any losses or damages arising from unauthorized account access resulting from your failure to maintain account security. Any bets placed or funds transferred from your account prior to reporting unauthorized access will be considered valid.

4. Deposits and Payment Methods

4.1 Approved Deposit Methods

revo77 accepts deposits through the following Indonesian banking and payment methods:

• Bank Transfers: BCA (Bank Central Asia), BRI (Bank Rakyat Indonesia), BNI (Bank Negara Indonesia), Mandiri, CIMB Niaga, OCBC NISP, Bank Danamon, BSI (Bank Syariah Indonesia), Bank Permata
• E-Wallets: OVO, DANA, GoPay, ShopeePay, LinkAja

Minimum deposit amounts typically start at Rp 50,000, though specific minimums may vary by payment method and promotional requirements. There are no transaction fees charged by revo77 for deposits made through Indonesian banking methods. Deposits are processed instantly, and funds appear in your gaming account within minutes of successful transaction completion.

4.2 Deposit Terms and Conditions

When making a deposit to your revo77 account, you agree that:

• All deposited funds must originate from bank accounts or payment methods registered in your own name. Third-party deposits (funds from accounts not in your name) are strictly prohibited and will be returned to the source.
• Deposited funds must be from legitimate sources, not derived from any illegal activity or criminal enterprise.
• You are using your own money and are not gambling with borrowed funds or money you cannot afford to lose.
• Once a deposit is credited to your gaming account, it cannot be reversed or refunded except in cases of duplicate transactions or technical errors confirmed by our finance team.
• You must wager deposited funds at least once (1x rollover requirement) before requesting a withdrawal, to prevent money laundering activities.
• Deposits made specifically to claim a bonus or promotional offer may be subject to additional wagering requirements as specified in the bonus terms.

5. Withdrawals and Processing

5.1 Withdrawal Eligibility and Requirements

To be eligible to request a withdrawal from your revo77 account, you must:

• Have completed the KYC verification process and had your identity documents approved by our compliance team.
• Have a verified bank account or e-wallet registered in your own name matching the name on your revo77 account.
• Meet the minimum withdrawal amount, typically Rp 100,000 (subject to change and payment method).
• Have satisfied any active bonus wagering requirements before withdrawing winnings derived from bonus play.
• Have wagered your deposited funds at least once before withdrawal (1x rollover to prevent money laundering).
• Have no outstanding disputes, investigations, or terms violations associated with your account.

5.2 Withdrawal Processing Times and Limits

Withdrawal requests are processed by our finance team during business hours (Monday through Friday, 9:00 AM to 6:00 PM WIB, excluding Indonesian public holidays). Standard processing times are:

• Verified Accounts: 1-24 hours from the time of request submission
• Unverified Accounts: Withdrawals will be held pending KYC document submission and approval
• VIP Accounts: Priority processing, typically within 1-6 hours
• Large Withdrawals: Amounts exceeding Rp 50,000,000 may require additional security checks and take up to 48 hours

Daily withdrawal limits vary by account status:

• Standard Accounts: Rp 20,000,000 per day
• VIP Silver: Rp 50,000,000 per day
• VIP Gold: Rp 75,000,000 per day
• VIP Platinum: Rp 100,000,000 per day

5.3 Withdrawal Methods and Restrictions

Withdrawals must be processed to the same payment method used for deposits, in accordance with anti-money laundering regulations. For example, if you deposited via BCA bank transfer, your withdrawal must be sent to a verified BCA account in your name. If you used multiple deposit methods, withdrawals will be processed proportionally to the deposit amounts from each method.

revo77 reserves the right to request additional documentation or decline a withdrawal request if we suspect fraudulent activity, bonus abuse, or violation of these Terms & Conditions. In such cases, you will be notified via email with an explanation and any required corrective actions.

6. Bonuses and Promotional Offers

6.1 General Bonus Terms

From time to time, revo77 may offer various bonuses and promotional offers to Players, including welcome bonuses, deposit match bonuses, free spins, cashback rewards, and loyalty program benefits. All bonuses are subject to specific terms and conditions which will be clearly stated in the promotional offer details.

General conditions applicable to all bonuses include:

• Bonuses are offered at the sole discretion of revo77 and may be modified, suspended, or withdrawn at any time without prior notice.
• Each Player is entitled to receive each bonus offer only once unless explicitly stated otherwise in the promotion terms.
• Bonuses cannot be withdrawn directly and must be wagered according to the specified wagering requirements before any winnings can be withdrawn.
• Wagering requirements vary by bonus type but typically range from 10x to 40x the bonus amount.
• Different games contribute differently toward wagering requirements: slots typically contribute 100%, table games may contribute 10-20%, and certain games may be excluded entirely.
• There may be maximum bet limits while bonus funds are active (e.g., Rp 25,000 per bet) to prevent bonus abuse.
• Bonuses expire after a specified period (typically 7-30 days from issuance) if wagering requirements are not completed.
• Attempting to abuse bonuses through fraudulent activity, multi-accounting, or unfair betting patterns will result in bonus forfeiture and account suspension.

6.2 Welcome Bonus Specific Terms

New Players registering with revo77 may be eligible for a welcome bonus package, subject to the following conditions:

• The welcome bonus is available only to Players making their first deposit on the Platform.
• The minimum qualifying deposit amount will be specified in the welcome offer (typically Rp 100,000 or higher).
• The bonus must be claimed at the time of deposit or within a specified claim window (e.g., 24 hours after registration).
• Wagering requirements must be completed before any withdrawal of deposit funds, bonus funds, or winnings.
• If you request a withdrawal before completing wagering requirements, all bonus funds and winnings derived from bonus play will be forfeited.

7. Gameplay Rules and Conduct

7.1 Fair Play and Prohibited Activities

All Players must engage in fair play and abide by the rules of each game. The following activities are strictly prohibited and will result in immediate account suspension, balance forfeiture, and potential legal action:

• Collusion: Coordinating with other Players to gain an unfair advantage in poker, live dealer games, or any multiplayer game.
• Multi-Accounting: Creating or using multiple accounts to circumvent betting limits, abuse bonuses, or manipulate promotional offers.
• Bot Usage: Employing automated software, bots, scripts, or third-party tools to place bets or play games.
• Arbitrage Betting: Exploiting odds discrepancies across different platforms or markets to guarantee profits.
• Fraudulent Activity: Using stolen credit cards, fraudulent payment methods, or falsified identification documents.
• Chip Dumping: Deliberately losing funds to transfer wealth to another player (common in poker).
• Bonus Abuse: Engaging in irregular betting patterns, low-risk betting strategies (e.g., betting both red and black in roulette), or other tactics solely to meet wagering requirements without genuine gaming intent.
• Chargebacks: Initiating chargebacks or payment disputes with your bank after receiving gaming services, which constitutes fraud.

7.2 Sports Betting Specific Rules

For sports betting markets, additional rules apply:

• All bets are settled according to the official result as determined by the relevant sports governing body (e.g., FIFA for football, BWF for badminton).
• If a match is postponed or abandoned, bet settlement rules vary by sport and will be clearly stated in our Sports Betting Rules document.
• Obvious pricing errors ("palpable errors") may result in bet cancellation even after the event has concluded.
• Maximum payout limits apply per bet slip, typically Rp 500,000,000 for single bets and Rp 100,000,000 for mix parlay (accumulator) bets.
• Late bets placed after an event has started may be voided if the bet was accepted due to a technical delay in odds suspension.
• We reserve the right to limit or refuse bets from Players who consistently win large amounts or demonstrate professional betting patterns.

7.3 Casino Games and RNG Fairness

All casino games offered by revo77, including slots, table games, video poker, and togel (numbers lottery), use certified Random Number Generators (RNG) that have been tested and approved by independent auditing firms. The RNG ensures that game outcomes are completely random and cannot be predicted or manipulated by the Player or the Platform.

Each game displays its Return to Player (RTP) percentage, which represents the theoretical long-term payout rate. However, RTP is calculated over millions of game rounds, and short-term results can vary significantly due to variance and luck. Past results do not influence future outcomes.

8. Responsible Gaming

8.1 Age Verification and Underage Gambling Prevention

revo77 strictly prohibits underage gambling. All Players must be at least 21 years of age. We employ industry-standard age verification procedures during the KYC process and reserve the right to request additional documentation if we suspect a Player may be underage. If we discover that a Player was underage at the time of account creation or gambling activity, we will immediately close the account, return deposited funds (if verifiable as the minor's own funds), and forfeit all winnings and bonuses.

Parents and guardians are encouraged to use parental control software to prevent minors from accessing online gambling websites.

8.2 Self-Management Tools

We provide Players with tools to manage their gambling activity and prevent problematic behavior:

• Deposit Limits: Set daily, weekly, or monthly maximum deposit amounts through your account settings. Once set, limits can only be increased after a 24-hour cooling-off period.
• Session Time Reminders: Receive notifications after a specified duration of continuous play (e.g., every 60 minutes) to remind you to take breaks.
• Reality Checks: Pop-up alerts displaying your current session length, net wins/losses, and total deposited amount to maintain awareness of your gambling activity.
• Loss Limits: Set maximum loss thresholds per day, week, or month. Once reached, you will be unable to place further bets until the limit period resets.

8.3 Cooling-Off Periods and Self-Exclusion

If you feel you need to take a break from gambling, you can request:

• Temporary Cooling-Off Period: Suspend your account for 24 hours, 7 days, or 30 days. During this period, you cannot log in, make deposits, or place bets. Cooling-off periods can be activated immediately through your account settings or by contacting customer support.
• Permanent Self-Exclusion: Close your account indefinitely if you recognize that gambling is causing harm to yourself or others. Self-exclusion requests are processed within 24 hours, and excluded Players will not be permitted to open new accounts. Please contact our support team at [email protected] to request self-exclusion.

For additional support and resources regarding problem gambling, please visit our Responsible Gaming page.

9. Limitations of Liability

9.1 Service Availability and Technical Issues

revo77 strives to maintain continuous service availability, but we do not guarantee uninterrupted access to the Platform. The services are provided on an "as is" and "as available" basis. We shall not be liable for any losses, damages, or inconvenience arising from:

• Temporary service interruptions due to server maintenance, software updates, or technical failures
• Internet connectivity issues, network congestion, or ISP problems affecting access to the Platform
• Errors, bugs, or glitches in gaming software provided by third-party game developers
• Force majeure events including natural disasters, government actions, civil unrest, or other circumstances beyond our reasonable control

In the event of a technical malfunction that affects game outcomes, revo77 reserves the right to void affected bets and refund stakes. If a game malfunctions during play, the round will be voided and any bets will be returned to your account balance.

9.2 Maximum Liability

To the fullest extent permitted by law, revo77's total liability to you for any claims arising from or related to your use of the services shall not exceed the total amount you have deposited into your account during the 6 months immediately preceding the event giving rise to the claim.

We shall not be liable for any indirect, incidental, consequential, or punitive damages, including loss of profits, loss of data, emotional distress, or other intangible losses, even if we have been advised of the possibility of such damages.

10. Account Suspension and Termination

10.1 Suspension for Investigation

revo77 reserves the right to suspend your account temporarily if we suspect:

• Violation of these Terms & Conditions
• Fraudulent activity, bonus abuse, or unfair betting practices
• Use of the Platform for money laundering or other illegal purposes
• Provision of false or misleading information during registration or verification
• Multiple accounts linked to the same person or household

During suspension, you will be unable to log in, place bets, or request withdrawals. We will investigate the matter and notify you of our findings via email. If the investigation confirms a violation, your account may be permanently terminated and all balances forfeited.

10.2 Permanent Termination

We may permanently close your account with immediate effect if:

• You are found to have violated these Terms & Conditions
• You engage in abusive behavior toward customer support staff or other Players
• You request permanent self-exclusion due to problem gambling
• We are required to do so by law enforcement or regulatory authorities
• We decide, at our sole discretion, that continuing the relationship is no longer commercially viable or acceptable

Upon termination, we will return any remaining balance in your account (excluding any fraudulently obtained or bonus funds) to your verified bank account, subject to completion of any ongoing investigations.

10.3 Voluntary Account Closure

You may close your account at any time by contacting customer support. Before closure, you must withdraw all remaining funds (subject to completing any active bonus wagering requirements). Accounts with zero balance will be closed immediately upon request. We may require a 24-hour cooling-off period before processing closure requests to ensure the decision is not made impulsively during emotional distress.

11. Governing Law and Dispute Resolution

11.1 Applicable Law

These Terms & Conditions shall be governed by and construed in accordance with international gaming standards and the laws of the jurisdiction in which revo77 operates. Where local Indonesian laws apply to your use of the services, those laws shall take precedence.

11.2 Dispute Resolution Process

If you have a complaint or dispute regarding our services, we encourage you to contact our customer support team first to seek an informal resolution. Most disputes can be resolved quickly through direct communication.

If the dispute cannot be resolved through customer support:

1. You must submit a formal written complaint via email to [email protected] detailing the nature of the dispute, the parties involved, relevant dates and transactions, and your desired resolution.
2. Our management team will investigate the matter and provide a written response within 14 business days.
3. If you remain unsatisfied with our response, you may escalate the matter to an independent Alternative Dispute Resolution (ADR) service, if available.

11.3 Limitation Period for Claims

Any legal claims arising from or related to your use of revo77 services must be commenced within one (1) year from the date the cause of action arose. Claims filed after this limitation period will be deemed invalid and will not be pursued.

12. Contact Information

If you have questions about these Terms & Conditions, require clarification on any clause, or need to submit documents or formal communications, please contact us:

• Email: [email protected]
• Live Chat: Available 24/7 through the website
• WhatsApp: Available through customer support

Customer support representatives are available 24 hours a day, 7 days a week, including Indonesian public holidays. Average response time for email inquiries is within 6 hours, and live chat responses are typically under 2 minutes.